12-16-2022 04:02 AM
Since yesterday some profiles of sellers pages list no items at all. Listings do appear when I click on a seller's profile when there are many items for sale. I can select an item from a seller under 100 items via search, but I cannot see their other listings when I go to their profile. I have searched through a dozen or more sellers to determine around 100 items have to be listed or I cannot see any listings.
Thank you
12-16-2022 07:51 AM
I have noticed some posts about issues with the tabs on some seller profile pages. In some cases, the Shop tab may lead to an About page, the About tab leads to Feedback, and Feedback may be blank.
See if you can go from the Feedback (or About) tab to the actual feedback page using the link at the bottom, and from there use the "seller's other items" link.
Possibly having more than 100 items listed triggers something by having more one page to display.
12-16-2022 08:32 AM
If I do as you recommend I can see all the listings. That method however adds more steps than previous.
I see no items listed when clicking on Seller information to possibly add more items to my cart. The behavior started nearly a full day ago. The least amount of items I can see from members I deal with while trying to ascertain what is happening was 107 listings. Something changed for seller with listings under 100 or so.
Thank you
12-16-2022 08:41 AM
From a seller's listing, use the "See other items" link rather than going to the Profile page by clicking on the seller username.
Until eBay fixes the links on the Profile page, you will have to use a different link as a workaround to reach a seller's listings for the affected sellers.
12-16-2022 09:04 AM
Yes, however, I cannot simply click on a user anywhere on ebay like I used to such as in emails to see listings unless the seller has more than 100 listings. That is the the primary issue
BTW, is you Google search ebay user fint_80 and happen to click on their profile page you will see no items listed currently, even though there are items listed.
12-16-2022 10:00 AM - edited 12-16-2022 10:02 AM
Yes, using a different link is a workaround until eBay fixes the links on those Profile pages.
The user in that image was also experiencing the same issue, which is why I had that image handy.
12-16-2022 11:18 AM
Your workarounds are helpful., thank you.
This issue needs to be rectified promptly!
The profile is the most important link. There are places where 'see other items' will not appear or profile links are saved to find future listings. Buyers have routines for searching. The profile limit is harmful and everyone should be aware of it for now. . . still in effect as of this post.
12-16-2022 11:44 AM
The issue has been brought to the attention of eBay to be passed along to the proper developers.
12-16-2022 12:01 PM
It appears to have been fixed!
Thanks to everyone involved.
Happy holidays
12-16-2022 12:06 PM
Excellent news! Thanks for following up!
12-16-2022 12:07 PM
I agree. My shop now goes to the "About" section. This does not make sense. I just spent a lot of time chatting and chatting with customer service. They claimed it was a website update and it was intentionally removed.
Very strange