08-15-2017 07:26 AM
We're having major issues with the new Seller Hub Active Listing page.. It will not load!!!
When clicking on active listings link, we are presented with a big blank page that only says "We ran into a problem, but we're working on it. Please try later."
Is anyone else having this issue?
08-22-2017 09:10 AM
Just an update: the issues you were running into should now be fixed. Let us know if it continues after this point and apologies again for any inconvenience!
08-22-2017 03:32 PM
It is not fixed for me...same problem.
08-22-2017 05:18 PM
Something went wrong. We're sorry.
If you want to start over, go to the homepage. If you're stuck, let us help you.
08-24-2017 02:19 PM
@patchpeddler wrote:
It is not fixed for me...same problem.
Hi @patchpeddler - Are you still running into the issues with Seller Hub? Everything should be resolved now but if not, keep me posted!
08-24-2017 02:38 PM - edited 08-24-2017 02:41 PM
I can't process anything. When I go to My Ebay it says seller hub no longer supports firefox 48. And I don't think my mac will allow the update. Does that mean I can no longer sell on ebay until I get a new computer????? That's crazy.
08-24-2017 10:10 PM
All my sold listings are not coming up it just keeps saying i have none
08-24-2017 10:12 PM
MY EBAY KEEPS SAYING I DONT HAVE ANY SOLD LISTINGS WHAT THEEEE IS GOING ON.???
08-24-2017 10:12 PM
08-25-2017 07:22 AM
Can't access "My Ebay" summary page from a laptop. It's telling me I need to subscibe to "seller hub". I don't sell things.
08-25-2017 08:00 AM
I started listing a few cds today, 5 went up with no problem, the 6th won't post, i click on "list item" and i get taken back up to the top of the page, it's like a catch 22, anyone else dealing with the same issue?
08-25-2017 12:36 PM
It's not working for me! I've been checking all day and still nothing.
08-25-2017 03:31 PM
No, it is still not working for me as of 8/25/17.
I have a large # of listings - over 19,000 & this makes any bulk edits impossible when I cannot get to my active listings more than 1 at a time.
I get the message: "We ran into a problem, but we're working on it. Please try later".
I've been trying for days.
08-28-2017 07:37 AM
Thanks for letting me know! I've forwarded the report to our tech team for them to investigate further. In the meantime, you should be able to manage your active listings here. I don't have an ETA for when this will be resolved but keep checking your Seller Hub page for updates to the problem.
09-01-2017 08:27 AM
NEW ISSUE TODAY 09/01/17
Active Listings Page is loading but there is no tool bar. Cannot edit in bulk, cannot edit or add notes, cannot end listings, cannot do much of anything but simple edits to individual listings. These features are needed.
I've got a ticket in with eBay customer service, so hopefully this will be fixed sometime this year.
I'm inclined to believe if eBay would leave well enough alone and stop trying to "upgrade" things that work well already, we wouldn't keep having all these glitches. It's freakin ridiculous, we cannot do business efficiently if we have to keep fighting to get the platform to function properly.
Come on eBay! It's always something! Geeeeez Us!
09-01-2017 08:46 AM
@majikka wrote:Same here.. 8/22/17 9:31 am EST
I need to ship 2 items TODAY
Seller hub is horrible. I hate it and wish I
could go back to the old page
Courtesy of BostonFoxx To opt out of SELLER HUB.
On the top left of your home page where it says Hi (whatever your name is)!, use the drop down box from there, click on Account Setting, then from that page, on the left it will says Subscriptions. Click on that , and on that page you will see a subcription to the seller hub. Just unsubscribe from it. It will turn your page back to normal.