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Seller Hub Active Listing Page Not Loading

We're having major issues with the new Seller Hub Active Listing page.. It will not load!!!

When clicking on active listings link, we are presented with a big blank page that only says "We ran into a problem, but we're working on it. Please try later."

 

Is anyone else having this issue? 

Message 1 of 46
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45 REPLIES 45

Seller Hub Active Listing Page Not Loading

Anonymous
Not applicable

Just an update: the issues you were running into should now be fixed. Let us know if it continues after this point and apologies again for any inconvenience! 

Message 31 of 46
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Seller Hub Active Listing Page Not Loading

It is not fixed for me...same problem.

Message 32 of 46
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Seller Hub Active Listing Page Not Loading

Something went wrong. We're sorry.

If you want to start over, go to the homepage. If you're stuck, let us help you.

Most motorcycle problems are caused by the nut that connects the handlebars to the seat
Message 33 of 46
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Seller Hub Active Listing Page Not Loading

Anonymous
Not applicable

@patchpeddler wrote:

It is not fixed for me...same problem.


Hi @patchpeddler - Are you still running into the issues with Seller Hub? Everything should be resolved now but if not, keep me posted!

Message 34 of 46
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Seller Hub Active Listing Page Not Loading

I can't process anything. When I go to My Ebay  it says seller hub no longer supports firefox 48.  And I don't think my mac will allow the update. Does that mean I can no longer sell on ebay until I get a new computer????? That's crazy.

Message 35 of 46
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Seller Hub Active Listing Page Not Loading

All my sold listings are not coming up it just keeps saying i have none

 

Message 36 of 46
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Seller Hub Active Listing Page Not Loading

MY EBAY KEEPS SAYING I DONT HAVE ANY SOLD LISTINGS WHAT THEEEE IS GOING ON.???

Message 37 of 46
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Seller Hub Active Listing Page Not Loading

 
Message 38 of 46
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Seller Hub Active Listing Page Not Loading

Can't access "My Ebay" summary page from a laptop.  It's telling me I need to subscibe to "seller hub". I don't sell things.  

Message 39 of 46
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Seller Hub Active Listing Page Not Loading

I started listing a few cds today, 5 went up with no problem, the 6th won't post, i click on "list item" and i get taken back up to the top of the page, it's like a catch 22, anyone else dealing with the same issue?

Message 40 of 46
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Seller Hub Active Listing Page Not Loading

It's not working for me!  I've been checking all day and still nothing. 

Message 41 of 46
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Seller Hub Active Listing Page Not Loading

No, it is still not working for me as of 8/25/17. 

 

I have a large # of listings - over 19,000 & this makes any bulk edits impossible when I cannot get to my active listings more than 1 at a time. 

 

I get the message: "We ran into a problem, but we're working on it. Please try later". 

 

I've been trying for days. 

Message 42 of 46
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Seller Hub Active Listing Page Not Loading

Anonymous
Not applicable

Thanks for letting me know! I've forwarded the report to our tech team for them to investigate further. In the meantime, you should be able to manage your active listings here. I don't have an ETA for when this will be resolved but keep checking your Seller Hub page for updates to the problem.

Message 43 of 46
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Seller Hub Active Listing Page Not Loading

NEW ISSUE TODAY 09/01/17

Active Listings Page is loading but there is no tool bar. Cannot edit in bulk, cannot edit or add notes, cannot end listings, cannot do much of anything but simple edits to individual listings. These features are needed.

I've got a ticket in with eBay customer service, so hopefully this will be fixed sometime this year.

I'm inclined to believe if eBay would leave well enough alone and stop trying to "upgrade" things that work well already, we wouldn't keep having all these glitches. It's freakin ridiculous, we cannot do business efficiently if we have to keep fighting to get the platform to function properly.

 

Come on eBay! It's always something! Geeeeez Us!

 

Message 44 of 46
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Seller Hub Active Listing Page Not Loading


@majikka wrote:

Same here.. 8/22/17 9:31 am EST

I need to ship 2 items TODAY

Seller hub is horrible.  I hate it and wish I

could go back to the old page

 


Courtesy of BostonFoxx To opt out of SELLER HUB.

On the top left of your home page where it says Hi (whatever your name is)!, use the drop down box from there, click on Account Setting, then from that page, on the left it will says Subscriptions.  Click on that , and on that page you will see a subcription to the seller hub. Just unsubscribe from it. It will turn your page back to normal.

Message 45 of 46
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