Page keeps loading when I try to sell similar or revise listing
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‎07-14-2017 08:25 PM
I'm having the issue where the page keeps loading and nothing happens when I try to sell similar or revise a current auction. Anyone else have this problem or any ideas? I've tried IE, Firefox,Safari on the computer and both iphones and all of them have the same issue.
Page keeps loading when I try to sell similar or revise listing
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‎07-17-2017 10:37 PM
Page keeps loading when I try to sell similar or revise listing
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‎07-18-2017 12:25 AM
I tried clearing cookies, cache, history, re-booting (all computers not just the one i actually use), different browsers, different computers, ...still nothing.
Occasionally works for a revision on a listing but mostly I just get the spinning wheel then the page times out after 10 minutes.
Hate using the phone to do listings but may have to if this keeps up
Page keeps loading when I try to sell similar or revise listing
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‎07-18-2017 05:18 AM
I phoned CS yesterday regarding another website anomaly.
Rep said, assorted technical difficulties happening site wide (I'm thinking quietly....some type of corruption event?) and tech support was working on solution(s).
Thankfully, CS rep was able to help resolve this different tech issue during our phone session. I'll be checking this discussion and announcement venues for more updates.
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‎07-18-2017 06:13 AM
just called customer service
got the run around
3rd employee finally helped
she changed my new listing format to the old listing format
(remember when you had 2 pages to list and you also had to wait until your pictures were uploaded before you could change more info)
after that I was able to revise my item and list a new item
she told me that I have to call back in around 2-3 days
if I want the new listing form back,
so they could switch me back
after they fixed their problems
pain in the behind
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‎07-18-2017 06:21 AM - edited ‎07-18-2017 06:23 AM
Wow. Still happening this morning.
Everything seems fine until clicking on LIST ITEM. Then spin, spin, spin.
And still no announcement about it? Or an acknowledgement from ebay on any of the many many threads about it?
@Anonymous
Hello? Anybody here?
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‎07-18-2017 06:26 AM
I called eBay regarding the Revise listing issue. They are aware of the problem, confirmed it is a site issue, and are working on it.
Many members have called to report it, but the more members who call and have their names added to the list, the sooner this will be fixed.
Volunteer Community Mentor, buying and selling on eBay since 2004
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‎07-18-2017 06:37 AM
Way long time ago, I got opted in to the new listing format and it was
horrendously buggy/glitchy for me. It took me a few very frustrating days to figure out
all the difficulty was on eBay's end, not mine! C.Service switched me back to the previous
format, but not without dealing with more issues and I got zero tech assistance to
resolve all that had to be fixed and not with the bulk listing tool either. Sooo, give all that time to fix nothing that I broke, I'm not willing to "switch back to a previous listing format".
I must say, I'm glad to report, I don't regularly/consistently deal with eBay's website tech issues, but when they do happen ..they tend to be a can of worms, a HUGE disruption and time sux!
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‎07-18-2017 06:42 AM
Page keeps loading when I try to sell similar or revise listing
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‎07-18-2017 07:05 AM
So hugely frustrating that it is happening, BUT more hugely frustrating that eBay doesn't acknowledge it on their technical issues board. This is 4 days of this and not one word from them. Still happening this morning. Can't list/revise anything. All is fine until you click the Update Listing button (or list item), then the circle of death spinning forever.
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‎07-18-2017 07:19 AM
Page keeps loading when I try to sell similar or revise listing
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‎07-18-2017 07:19 AM
Same here
Page keeps loading when I try to sell similar or revise listing
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‎07-18-2017 07:22 AM
Just a warning...something to be aware of...
I thought I would try using bulk edit to revise multiple items to see if that would be a good workaround while eBay is working on this issue.
Unfortunately, it's worse... The bulk editor takes the changes and tells you the listings have been successfully revised, but when you look at the listings, no changes have been made.
I also called to report this issue. I suggested that the rep ask someone from eBay to post on this thread with an acknowledgement of the issue and update when the problem is resolved. We shall see...
Volunteer Community Mentor, buying and selling on eBay since 2004
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‎07-18-2017 07:32 AM
eBay autosaves your work/listing to the draft folder! At least listings will be almost ready to activate, or that's my plan. No proof my drafts will get listed until I click "list item" and the listing information stays intact and goes up for sale.
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‎07-18-2017 07:40 AM
I am also having this issue... it started last night and it's still doing it this morning. I can't list anything at all.
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‎07-18-2017 08:21 AM
This is for the Specialist Customer Support Reps. Griff said all these things should be listed in order to get this fixed faster. Here you go.... every detail.
Your USER ID: Everybody.... look at this technical issue board.
- Item Numbers: All of them.
- The URLs for the pages on which the issue occurs: All of them.
- Your computer type: All computers.
- Operating system: All operating systems.
- Browser type and version: All browsers.
- A step-by-step accounting of what you are attempting to do and what happens when you try to do it: 1. You click on Revise listing (or sell an item). 2. You then fill out the whole page. 3. When you click on the Update or List Item button, nothing happens. The wheel just spins forever. If you were updating a listing, you lose all of your changes and have to start over. If you are listing a new item 50% of the stuff occasionally gets saved, but you have to fill out a bunch over. And still you can never list it.
And most important, attach screen shots if applicable: See the attachment.
