02-20-2022 11:17 AM
Not able to upload some items pictures from my PC.
Recently, starting about a month ago, I've been having problems of not being able to upload some of my item pictures when making a listing 'Manage drafts' in Seller Hub. It doesn't happen all the time, but every so often, when I have multiple pictures for an item, or am uploading multiple pictures for a 'lot'(multiple items in the same listing).
I've used the pictures before in prior listings, so I know there's no problem with the pictures. I've tried using a different browser, and have the same issue. I've tried, re-loading the image, and the clock just 'spins' 'loading image'. I've tried deleting that draft, and making a new one, still can't load some of the pictures.
Is this a known issue, or a problem with my browser(updated Chrome), or???
Thanks!
02-20-2022 11:51 AM
Welcome to the party.
02-20-2022 12:03 PM
see this... https://community.ebay.com/t5/Share-eBay-Technical-Issues/Problems-with-Uploading-Photos-for-new-lis...
I think I figured it out.
02-20-2022 02:17 PM - edited 02-20-2022 02:18 PM
I read the posts in that link(above), and tried cropping a copy of one of my pictures, and it uploaded! But, the question is why? The create date of the file didn't change, only the size. The weird thing is, all of my pictures for a certain listing, say 10 pix, were shot at the same time(anytime from recently to a few years ago), and yet only 1 or 2 pix won't upload. What makes those 1 or 2 pix different from the rest that were shot at the same time?
Some eBay glitch? Any ideas, anyone?