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My eBay Watchlist display bug

For the past few days there has been a display bug with the Watchlist page under My eBay pulldown menu.

Symptom: Page width grossly elongated and not restricted by the browser window's width.

See screencaps for reference:

https://i.postimg.cc/KvxBdHfP/2021-01-30-153146.jpg

https://i.postimg.cc/YqRYkzDJ/2021-01-30-153206.jpg

https://i.postimg.cc/nzq9W4QS/2021-01-30-153517.jpg

 

This display problem has not occurred before, until a few days ago.  However, other pages under My eBay tend to display normally.  Only the Watchlist is giving me problems.

 

Can someone at eB please investigate and issue a fix?

Message 1 of 9
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8 REPLIES 8

My eBay Watchlist display bug

Try another browser.

 

If the Watch List loads normally in another browser, go back to Firefox and try deleting your browser cache. If that does not help, try deleting your eBay cookies.

 

Message 2 of 9
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My eBay Watchlist display bug

Waterfox also seems to have this problem; perhaps some old versions of Firefox do as well. The newest version seems to work for me, though, so perhaps you could upgrade if you are still experiencing a problem.

 

Some other possible workarounds here:

 

https://community.ebay.com/t5/Technical-Issues/My-eBay-watch-list-not-showing-when-using-my-Waterfox...

 

Message 3 of 9
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My eBay Watchlist display bug

Thx for input.  Since I'm still onto an older system (XP SP3) my choice of browsers is extremely limited.  Right now I'm still on FF 50.xx but am reluctant to update to the final ESR 52.9.x due to certain other restrictions in that browser version.

 

I also know that current browser versions don't seem to produce such display problem (eg. Safari on OSX 11.1.x)

 

What is strange is, that display symptom did not occur before, until a few days ago.  I don't know what is causing it to elongate the display width, rather than being restricted by the browser window.  I wonder what eB has done to the coding to result in such bug.  That said, I did remember being informed that my watchlist limit has increased (ie. upgraded to) certain number, I don't know if that's part of the issue?

 

And, just to reiterate, only the Watchlist page has such width issue, but other pages do not (eg. Watchlist page under "Summary").  So I don't fully believe it's browser compatibility issue but rather some bad coding at eB's side, which they should be able to fix.

Message 4 of 9
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My eBay Watchlist display bug

In your case, since you cannot easily change to a different browser, I would suggest using the following workaround:

 

https://community.ebay.com/t5/Technical-Issues/My-eBay-watch-list-not-showing-when-using-my-Waterfox...

 

That should block the category "carousel" at the top of the Watch List that is no longer wrapping properly in your browser, and allow the rest of the page to load.

 

Message 5 of 9
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My eBay Watchlist display bug

I've already responded to that thread.  However, I reconsidered your add-on suggestion and tried to download Ad Block Plus, but still failed -- because it requires FF V52 or above.  However, I suspect that no more addons can be installed in an ESR release (correct me if I'm wrong).

 

So again, it will be up to eB to fix this (just like with the black top bar symptom which took them extended time to fix).

Message 6 of 9
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My eBay Watchlist display bug

I'm using the latest version of Firefox, and I've been having the same problem back to this date. Browsing history, cookies and cache are dumped regularly. What I'm using now with Firefox was actually a completely refreshing of it since the last update deleted my old profile, so I decided to start over and do a clean setup of it.


And I'm sure you're trying to help, but just suggesting people use another browser isn't really helpful though, except maybe to test. It takes a fair amount of time to properly set up a browser for regular use, especially with all of the security issues these days. And not all browsers offer the security options that Firefox, Opera and Waterfox, for example, do. Chrome definitely does not -- found 3,500 files still stored on my friend's computer in a week's time -- and that's after constantly clearing browsing history, cookies, cache, etc from their Chrome sessions. Personally I've been using Firefox here since 2009 and have no interest in using a invasive, inefficient browser such as Chrome on any of my devices. Google tracks me enough as it is. Someone from eBay itself should be monitoring the technical problems on this discussion board, looking into it, and giving feedback.

Message 7 of 9
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My eBay Watchlist display bug

Using a different browser is only one of several possible options.

 

But if you are using the latest version of Firefox, you should not be having a problem with your Watch List -- at least not the problem described by the original poster. I am using Firefox version 87 on a Windows 10 machine, and the Watch List displays fine with no horizontal scrolling.

 

If you are using an older operating system that does not allow you to update to the latest browser version, you may have to consider one of the other options.

Message 8 of 9
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My eBay Watchlist display bug

I'm on a Mac, so my "latest" version will be different than yours -- but I'm definitely on the latest versions of it all. And I was having the same problem, which I have done a temporary fix for, by using your command for a new filter in my adblocker (uBlock Origin) to block the category section. So thank you for that.

 

I keep suggesting to eBay that they should have a direct search option for filitering items in our watchlists. The category thing helped a little, but it often missed summarizing items I knew I'd added, so I always end up searching through the whole **bleep** thing anyway, lol.

Message 9 of 9
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