01-24-2021 08:58 PM
Attempting to access messages simply returns me to the main page where it tells me i have 58 messages. I can access the messages thrpugh the help centre but attempting to read or reply sends me back to the main page where it tells me i have 58 messages again. In the process of sorting out an $800+ issue with an order without being able to read to sellers response and 0 help from customer service.
Anyone got a fix?
01-24-2021 09:03 PM
If you are using a mobile browser, try using the eBay app or else request the desktop site version of the page with your mobile browser. Or try another browser.
Details about requesting the desktop site version of the page in various browsers can be found here:
If you are already using a desktop browser, try a different link such as this link to messages from members:
https://mesg.ebay.com/mesgweb/ViewMessages/0/m2m
If all else fails, try reading your messages on ebay.ca instead of ebay.com.