10-15-2023 08:26 AM
I use Markdown Manager all of the time and check mark the "Include skipped, or new items when they qualify". This feature stopped working for me 2 days ago. With holiday sales right around the corner, this definitely hurts my business devon@ebay Can you please check into this?
10-15-2023 10:51 AM
For me the option to include skipped items when they qualify is working as of yesterday.
You currently have 1,833 listings
8 listings are part of your sneaker markdown
1,752 listings are part of your all inventory markdown
That leaves a balance of 73 listings not included in a markdown
Sorting by newly listed, you have 23 listings put up between Oct 12 - Oct 15 that are not marked down.
I don't know what the other 50 listings are that aren't included in any markdown.
Your promo began on Oct 1 and everything newly listed between Oct 1 - Oct 11 was automatically marked down per the promo's rules.
So whatever the error is, it started on Oct 12 for your account.
Since this promo is running through Nov 5 - nearly 3 more weeks - I'd suggest ending the promo then scheduling a new one to start a few hours later. Don't copy the old one; create a new one from scratch. See if that clears up the issue. At least doing that will help you rule out an issue with a specific promo that may have gotten corrupted vs a larger problem applying to all your promos.
10-15-2023 11:26 AM
Thank you - I will give that a try and see what happens.