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I'm not recieving the email confirmation after change my ebay email.

I like to change the email I used in ebay, so I'm changing a gmail account by an email of my own domain, however I decided to choose protonmail as email provider.

 

I'm not getting the email confirmation after changing that. I tried to contact the customer service, however didn't do anything than leading me up throght the same steps I did before to change the email, I asked them to open a case with the technical team, but I didn't have recieve any answer yet.

 

In the following link theres an explanation of the email provider, 

 

https://protonmail.com/support/knowledge-base/ebay-problem/

 

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