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I have no restrictions to ship internationally, but cannot ship to Great Britian? What's happening ?

I have a customer in Great Britian who has ordered a small item from my store and has been informed that shipping is unavailable to Great Britain, or England. I have no restrictions on my international shipping and have shipped to Great Britain previously, so I'm confused about this problem. It is a small item in a small flat rate box, weighing about 6 oz. ; so it can't be a problem with weight or size. Thanks for your help.

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I have no restrictions to ship internationally, but cannot ship to Great Britian? What's happening ?

You are welcome -- good luck!

 

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I have no restrictions to ship internationally, but cannot ship to Great Britian? What's happening ?

Are you using EIS?

 

Apparently there are issues with EIS and items in the Toys & Hobbies category not shipping to the UK:

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/EIS-not-offering-shipping-to-UK/m-p/34026...

 

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I have no restrictions to ship internationally, but cannot ship to Great Britian? What's happening ?

Thanks for the information!

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I have no restrictions to ship internationally, but cannot ship to Great Britian? What's happening ?

You are welcome -- good luck!

 

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