01-21-2024 10:04 AM
I have a customer in Great Britian who has ordered a small item from my store and has been informed that shipping is unavailable to Great Britain, or England. I have no restrictions on my international shipping and have shipped to Great Britain previously, so I'm confused about this problem. It is a small item in a small flat rate box, weighing about 6 oz. ; so it can't be a problem with weight or size. Thanks for your help.
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01-22-2024 06:41 AM
01-21-2024 10:55 AM
Are you using EIS?
Apparently there are issues with EIS and items in the Toys & Hobbies category not shipping to the UK:
01-22-2024 03:28 AM
Thanks for the information!
01-22-2024 06:41 AM