You are registered in the UK, but you are currently posting on the US ebay.com discussion boards. You may want to sign out here and sign back in to ebay.co.uk if you are in the UK.
For general questions you can try asking on the discussion boards.
Or you can use the UK Help & Contact link below. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an eBay representative" to request a call-back if you are in UK.
https://www.ebay.co.uk/help/home
Or you can contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/
