eBay

stacy_pme · ‎08-16-2023

I went into a listing today, to change the price and change to free shipping.... and something has messed up my shipping options. Everything was fine and normal, and what I am used to seeing... but today, it looks like I can't just change shipping options on individual listings.... I have to change my entire "Shipping Policy" which changes all my other shipping options on all my other listings?! WHAT! This is seriously messed up! Someone needs to fix this ASAP. Because I don't want to offer the same shipping service to ALL items. Some items I don't want to ship USPS ground because they are fragile and I want the additional insurance that USPS priority offers.... HELP!?

wastingtime101 · ‎08-16-2023

@stacy_pme Your account must have opted in to using business policies without you realizing it.

Business policies help me keep my sanity. Manage and edit them (or disable them to go back to how you used to set up your listings) on this page.

Once you set up your shipping policies and name them so you can easily identify them, you can go to your active listings and bulk edit to assign your new policies.

After the initial mess of policies that are created when you first sign up are no longer tied to active listings, you can delete them.

It takes a little time and work to set it up, but in my opinion it's well worth it.

GLORIOUS!

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stacy_pme · ‎08-16-2023

If I try and make a change and save, it comes up with this prompt proving that changes will affect all other listings?

stacy_pme · ‎08-16-2023

Also, my defaults in my "Send offers" page has changed, beware, because I sent offers not checking... and it wasn't the settings that I had preferred (settings had switched from "Accept counter offers" to "Automatically Send Offers to Interested Buyers". This is correct. I prefer the "Accept Counter Offers" On, and "Automatically Send Offers to Interested Buyers" Off - And it was changed to the exact opposite. I checked my phone too - same thing (I am using a PC computer, and an Android phone).

wastingtime101 · ‎08-16-2023

@stacy_pme Your account must have opted in to using business policies without you realizing it.

Business policies help me keep my sanity. Manage and edit them (or disable them to go back to how you used to set up your listings) on this page.

Once you set up your shipping policies and name them so you can easily identify them, you can go to your active listings and bulk edit to assign your new policies.

After the initial mess of policies that are created when you first sign up are no longer tied to active listings, you can delete them.

It takes a little time and work to set it up, but in my opinion it's well worth it.

GLORIOUS!