Having problem with pictures not displaying on the records and invoices. Works fine everywhere else

[oldladywhitecrafts]

I am having a problem with pictures not displaying on the records and invoices. They display everywhere else just fine. Tried on internet explorer and Firefox, same problem. In my sold items the pictures show up, but when I select the record number and the order opens there is no pictures. I have tried several things to get them to show up with no luck. Any ideas what to do would be helpful

[mike2001]

Same problem here, this happens in both firefox and internet explorer. This has been going on for a while.

[berserkerplanet]

Was going to say seeing no issues here but reread the OP and took a closer look - it is broken.

On sales record and invoice pages a placeholder thumbnail image is displaying - that is occurring because the URLS for the thumbnails are broken due to the image index number being omitted from the URLS

An example:

On my SH orders page

 https://k2b-bulk.ebay.com/ws/eBayISAPI.dll?SalesRecordConsole&currentpage=SCSold

the URL for item 283451989059 thumbnail is

   https://thumbs.ebaystatic.com/pict/2834519890596464_1.jpg

but on the sales record page and the invoice page for a sale of that item,

  https://k2b-bulk.ebay.com/ws/eBayISAPI.dll?EditSalesRecord&transid=...&itemid=283451989059

the thumbnail URL is

 https://thumbs.ebaystatic.com/pict/2834519890596464_.jpg

and fails to load because the image index "1" on the trailing end of the URL is missing.

eBay coders need to fix that   brian@ebay 

[brian@ebay · Accepted solution]

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@berserkerplanet wrote:

Was going to say seeing no issues here but reread the OP and took a closer look - it is broken.

On sales record and invoice pages a placeholder thumbnail image is displaying - that is occurring because the URLS for the thumbnails are broken due to the image index number being omitted from the URLS

An example:

On my SH orders page

 https://k2b-bulk.ebay.com/ws/eBayISAPI.dll?SalesRecordConsole&currentpage=SCSold

the URL for item 283451989059 thumbnail is

   https://thumbs.ebaystatic.com/pict/2834519890596464_1.jpg

but on the sales record page and the invoice page for a sale of that item,

  https://k2b-bulk.ebay.com/ws/eBayISAPI.dll?EditSalesRecord&transid=...&itemid=283451989059

the thumbnail URL is

 https://thumbs.ebaystatic.com/pict/2834519890596464_.jpg

and fails to load because the image index "1" on the trailing end of the URL is missing.

eBay coders need to fix that   brian@ebay 

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Thanks for letting me know about this, @berserkerplanet. I'll get it reported!