01-22-2022 10:49 AM
I am unable to do anything on ebay for the last 24 hours. I can't buy, sell, list or revise. I get the following error...one of many:
" A hold has been placed on your eBay account. Our records indicate that your credit card has twice declined for payment, and/or your account is at least 60 days past due."
My account is not past due, it comes directly from a bank account (account has money) and a backup credit card. I do not owe money and don't see any outstanding balances. I called ebay and was on the phone nearly 3 hours (2 calls) after waiting nearly 3 hours total to be called. I get limited trained employees on the phone, one working from home as I heard the babies in the background, only thing she could do was put me on hold and come back every 2 minutes. Their solution was for me to wait 24-48 hours. Contacting them was not only frustrating but a huge waste of time for all involved. Now, it's the weekend, my ebay working time, and I can't do anything! I can't even make a purchase!!! I've been with ebay over 20+ years and this is how a long, good standing member gets treated.
01-24-2022 01:20 PM
You may be able to contact eBay via social media: