The eBay Community

Received damaged item, seller no longer ebay member, return denied.

I bought a laptop that should have been in "used", working condition. It appeared completely watter/oil spilled and fried. Initially seller responded and said it's on him, but next day they are not ebay member any more. I opened return case and it go...

Resolved! Fake Alli Capsules

In November 2024, I purchased a bottle of Alli capsules. When I received the package, I didn’t immediately open the bottle. I have purchased Alli capsules for years through EBay. when I finally opened the bottle, there were these big blue horse pills...

Resolved! Opinions, thoughts or advice on using CSG for grading my cards?

Hello everyone, I'm new to selling sports cards on eBay, started in Dec. 2021 and am just starting with selling off my personal collection. So my question today is if any of you out there have had much experience or op's on using CSG as a grading com...

eBay Blocking/ Banning Buyers

Hello Sellers, We understand that not everyone on the platform is here with the intention to buy or sell. Unfortunately, there are some users who act as trolls and create unnecessary disruption. Additionally, some users fail to uphold the core values...

Resolved! Will Ebay AUTOMATICALLY REFUND Despite NO INR CASE if Item UNRECEIVED at International Shipping Hub?

Will Ebay **AUTOMATICALLY** REFUND Buyer at some point - despite Buyer NEVER OPENING an INR CASE - if the item is NEVER RECEIVED at Ebay's domestic (USA) International Shipping Hub? Backstory: Item is digital that I offer domestic buyers option of do...

under graded cards options

I've had cards graded by PSA before but this one ticked me off. They graded this a 3 which I thought would be like a 6. for anyone who dealt with this, what options have you tried, and what do you feel was best route? Do I list with a note it's under...

I sent wrong item how do it send the correct one and get back what I sent?

I there. I sent an item to a customer and just found out that I sent the wrong item. How do I initiate sending the replacement and then send a return label to get that one back? Thanks