04-17-2023 05:35 AM
Ebay mobile app for I-phone is not working correctly, The app is not refreshing data , ex sales history, payments ,unds allowed,notifications, and feedback is not updated since about 3-4 days , I shut the phone off and im up to date on all mobile updates, signed out and signed back in still problems keep occuring. Any one else experiencing this ? What should we do EBAY ??
04-17-2023 06:32 AM
You may want to post this on the iOS App board. There are eBay folks that read and respond to app issues there.
https://community.ebay.com/t5/iOS-App/bd-p/iosapp
Be sure to include your iPhone model number, iOS version number and eBay app version number.
07-02-2023 02:29 AM
follow these steps I hope it will be helpful for you!
Clear cache: Go to the app settings on your iPhone, find the eBay app, and clear its cache. This can help refresh the data and resolve any temporary issues.
Update the app: Make sure that you have the latest version of the eBay app installed on your iPhone. Visit the App Store and check for any available updates.
Check your internet connection: Ensure that you have a stable internet connection on your iPhone. Switch to a different Wi-Fi network or try using cellular data to see if the issue persists.
Contact eBay support: If the problem continues, reach out to eBay customer support. They can provide specific troubleshooting steps or inform you if there are any known issues with the app.