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Ebay - Make it easier to contact technical support

From time to time as buyers or sellers we run into technical problems with the programming done in regard to e-bay pages.  For example, I was just doing a search for a couple of items, but the pages during the search were not stable.  Every page (search) kept jumping to the bottom of the screen so the searcher could watch some stupid advertisement; in effect, the search results could not be viewed.   As a result, I determined to quit looking, forget trying to buy anything. 

 

My gripe -- there are no apparent or obvious direct links for technical support to alert them to the fact that they need to check some errant programming.  It would be nice if buyers and sellers could report any errors directly to the IT techs without having to jump through hoops to get there, and "customer service" has neither the talent nor the appropriate information to help.  "SKYSCANNER - flight & travel information"  -- why is this even being advertised on ebay?

https://www.ebay.com/sch/i.html?_from=R40&_sacat=0&LH_Complete=1&LH_Sold=1&_nkw=disney+vhs&_sop=16

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Ebay - Make it easier to contact technical support

PS - I just found out that the pages on my current listings are jumping directly to the bottom of the page also -- same advertisement.
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Ebay - Make it easier to contact technical support

Mine are doing the same thing, very frustrating. So many glitches between trying to list, trying to add photos, trying to view other peoples items for sale, its almost like Ebay wants to fail and upset both sellers and buyers. 

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Ebay - Make it easier to contact technical support

Since several members are experiencing this, eBay has probably installed some update that is glitchy.

 

The only other explanation is a mis-behaving advertisement (happens pretty often).

 

Most pages have a Comment link (upper right corner). You might use it. I am told that those comments are actually read. eBay may contact you via your registered email, or not.

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
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Ebay - Make it easier to contact technical support


@jjcapell wrote:

From time to time as buyers or sellers we run into technical problems with the programming done in regard to e-bay pages.  For example, I was just doing a search for a couple of items, but the pages during the search were not stable.  Every page (search) kept jumping to the bottom of the screen so the searcher could watch some stupid advertisement; in effect, the search results could not be viewed.   As a result, I determined to quit looking, forget trying to buy anything. 

 

My gripe -- there are no apparent or obvious direct links for technical support to alert them to the fact that they need to check some errant programming.  It would be nice if buyers and sellers could report any errors directly to the IT techs without having to jump through hoops to get there, and "customer service" has neither the talent nor the appropriate information to help.  "SKYSCANNER - flight & travel information"  -- why is this even being advertised on ebay?

https://www.ebay.com/sch/i.html?_from=R40&_sacat=0&LH_Complete=1&LH_Sold=1&_nkw=disney+vhs&_sop=16


I would suggest getting an AdBlocker app for your browser. I have had one for years in my FireFox browser and it blocks third party ads on all sites, not just eBay. The blocker makes browsing eBay so much better.

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