09-12-2017 03:55 AM
eBay was giving me "That's not a match" while I was trying to log in with a stored password, the correct password.
The problem was that my browser had mistakenly been set to block cookies.
The eBay error message is in error.
If eBay needs to use cookies, and cookies are blocked, the error message on eBay should say "please allow cookies. eBay needs to use cookies." The error message shoud not say "you entered the wrong password. let's reset your password." That's a waste of time and effort.
Smarter sites get this right.
When cookies are blocked, Google says "hey. your cookies are blocked. turn them back on." Google doesn't say "you entered the wrong password."
eBay, please fix this.