Codeless Coupon not working with Micrsoft Edge, IE, or Firefox

[johnsonsales-wisconsin]

I placed a codeless coupon in a number of my listings.  I thought it was working fine, but surprised that I got no takers.  Even when some buyers met the requirement.  I discovered today it only works with Chrome.  It will not work with IE, Microsoft Edge or Firefox.  Called eBay about it and was told essentially there isn't any way it will work with other browsers and I should tell potential buyers to use Chrome??? And how the heck would I do that?? 

I am wondering if anyone else who is using a codeless coupon has that problem and if so, is there a solution?  

[berserkerplanet]

What's an item number for a listing with the promo?

[johnsonsales-wisconsin]

https://www.ebay.com/itm/Caftan-Tunic-Top-Pattern-Hacking-Simplicity-Pattern-D0944-Design-Your-Own-U...

[berserkerplanet]

Just noticed your reply with the link to the item.

I am not familiar with eBay codeless coupons (I do not have a store), but I might be able to help if you walk me through it.

What is a codeless coupon and how does it work? Is it the "extra 20% off 2+ items" promo? I see a header for that on top of the listing and a banner panel below the listing. If that's it, how does it not work? (the 20% off promo worked fine when I put 2 patterns in my cart using Firefox 31)

There is a straggling broken link under your description that isn't actually a link that appears to be the promo:
http://www.ebay.com/sme/johnsonsales-wisconsin/Extra-20-off-2-items/so.html?_soffid=5161768200&_soff...

It looks like eBay might have stuck it there since it's outside the mobile? font tag wrappers eBay inserts around item descriptions.