Annoying display bug in Seller Hub

[dtexley3]

There's a VERY annoying display bug in the Active Listings screen on seller hub that has cost me about $30 in the last 3 days.

If you create a listing and select "Calculated Shipping" add your shipping service and don't notice that the "Free Shipping" box is ticked it displays in the Active Listings as CALCULATED shipping NOT Free Shipping.   

I accidentally listed about 15 items over the weekend weighing 3 to 6 lbs with calculated shipping and didn't notice that the Free Shipping box was ticked.  After saving the item the Active Listings page  DOES NOT display Free Shipping and I got burned for free shipping on 2 items.  I dodged a bullet on 2 others as the buyers made an offer and I was able to decline and correct the listings.

As this point I think I've found all of them, but the Active Listings page MUST show FREE SHIPPING on items that are Free Shipping regardless of the "Flat Rate" or "Calulated Rate' dropdown value!

@Anonymous

[Anonymous]

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@dtexley3 wrote:

There's a VERY annoying display bug in the Active Listings screen on seller hub that has cost me about $30 in the last 3 days.

If you create a listing and select "Calculated Shipping" add your shipping service and don't notice that the "Free Shipping" box is ticked it displays in the Active Listings as CALCULATED shipping NOT Free Shipping.   

I accidentally listed about 15 items over the weekend weighing 3 to 6 lbs with calculated shipping and didn't notice that the Free Shipping box was ticked.  After saving the item the Active Listings page  DOES NOT display Free Shipping and I got burned for free shipping on 2 items.  I dodged a bullet on 2 others as the buyers made an offer and I was able to decline and correct the listings.

As this point I think I've found all of them, but the Active Listings page MUST show FREE SHIPPING on items that are Free Shipping regardless of the "Flat Rate" or "Calulated Rate' dropdown value!

@Anonymous

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Hi @dtexley3, can you provide me with screenshots of this issue and the item numbers it was impacting? I know you've updated your listings but this information will help me to get this reported to our tech teams for review. Thanks!

[tan.valer]

This has bothered me for a long time. I want to see which items I AM offering free shipping on. Every listing in Seller Hub just says "calculated".

[dtexley3]

I updated a single (<1lb item) to calculated with the free shipping box ticked.  Free shipping disappears from Seller Hub.

Just to be clear this is an issue in Seller Hub, not with the normal search.