cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Active products are not active

I just started a new store and had 1 item listed last night which showed up and got views. Today I posted 3 more items and now they all vanished. No products on my main store page and they don't show up in the search. They still show active in my account though. Can someone please help?

Message 1 of 10
latest reply
9 REPLIES 9

Active products are not active

@therandompanda 

 

Were they more digital items?

Are you approved to sell digital items?

Have A Great Day.
Message 2 of 10
latest reply

Active products are not active

Digital items? My products are t-shirts

Message 3 of 10
latest reply

Active products are not active

I used to sell digital items. Does that matter?

Message 4 of 10
latest reply

Active products are not active

New listings can take up to 24 hours to be indexed and appear in search; if you revise a listing before it appears, it goes to the back of the line.

 

If it has been at least 24 hours since the last revision, please post an item number.

 

Message 5 of 10
latest reply

Active products are not active

I posted a shirt last night and it showed on my store immediately. It's been getting views all day.

Today I posted a few more shirts. As soon as I did...  the 1st shirt I posted along with the new ones disappeared from my store.

It shouldn't remove my 1st shirt. That shirt was already on my store page. 😞

Message 6 of 10
latest reply

Active products are not active


@therandompanda wrote:

I used to sell digital items. Does that matter?


I was just wondering?

If it was and you were not approved to sell digital items, I was thinking Ebay might have removed them.

Have A Great Day.
Message 7 of 10
latest reply

Active products are not active


@therandompanda wrote:

I posted a shirt last night and it showed on my store immediately. It's been getting views all day.

Today I posted a few more shirts. As soon as I did...  the 1st shirt I posted along with the new ones disappeared from my store.

It shouldn't remove my 1st shirt. That shirt was already on my store page. 😞


 

I see the one T-shirt now, but if it disappeared when you listed the others, that is a little odd.

Have A Great Day.
Message 8 of 10
latest reply

Active products are not active

I had to contact eBay. After telling them what happened they fixed it and I started seeing my products within 24 hours on the search. 

Message 9 of 10
latest reply

Active products are not active

Hello! What did you write ebay? I have the same problem, but they cannot help me. May be I explane it incorrect.

Message 10 of 10
latest reply