Dear Support Team,
I hope this message finds you well. I am writing to bring to your attention an urgent issue I am experiencing with the direct purchase feature in the production environment. Unfortunately, it is currently not functioning, and this has significantly impacted our operations.
This feature is crucial for our workflow, and I would greatly appreciate your prompt assistance in resolving this matter. If there are any updates or additional information you need from my end, please let me know.
Thank you for your attention to this urgent issue. I look forward to your swift response.
Best regards,
