You cannot list items on eBay.com and eBay.ca or select the United States or Canada as your shipping

[storefent]

(You cannot list items on eBay.com and eBay.ca or select the United States or Canada as your shipping location. The restriction will be removed when you enhance the buyer experience.

You can sell to other countries and continue to make purchases. However, you will not be able to update the duration or quantity of the listings currently available to the US or Canadian market.

Registering new accounts to avoid restrictions is not allowed).

I am from Pakistan, I am facing this issue, Anyone can help me!!!!!!!!!!!!

[wastingtime101]

Nobody can help lift the restrictions, but we can provide the policy page so you can understand why you're being restricted and what's necessary to improve your standing.

https://export.ebay.com/en/regulations/ebay-policies/bber/

[mam98031 · Accepted solution]

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service.  Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is.  Feel free to leave your Name, address, phone number and/or your email address in this message.  It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/eBay/

https://www.instagram.com/ebayforsellers/

Your options will be on the left.  If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options.  Not all options are available 24/7.  It will depend on staffing available.  So sometimes you can request a call back and sometimes you can't.  Sometimes you have the Chat option available and other times it won't me.  If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/home

[geekbuy_store]

 last year faced same issue any one fixed it .

[geekbuy_store]

are you fixed it ?

[geekbuy_store]

any one fixed that problem 

[mam98031]

---

@geekbuy_store wrote:

are you fixed it ?

---

Not my job.  You need to check with Ebay.

[storefent]

Who fixed it bro?

[storefent]

If anyone can fix, i will pay him

[janet9988]

Offering a buyer only a 20% refund because the item is out of stock is outrageous.

 The buyer deserves a full refund.

My guess is you are suspended form selling because you failed to ship items to buyers.

Also giving a false item location is a policy violation.

You can't pay anyone to fix it.

[theleatherworld]

No One Can lift this restriction. This is permanent. 

[kh-cathy]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.