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How to avoid being part of eBay community risk. 

Message 1 of 18
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17 REPLIES 17

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I tried a lot of different ways to get in touch with EBay and the seller and had no luck with either.  I ordered my merchandise from EBay not the seller.  EBay is the one who put my order to the seller.  EBay made the error not the seller.  I would like EBay to send me the shipping label since their the ones who made the error.  My name is Audrey  DeCillis the order # 05-11337-61120 Item #175969302347.

EBay has the worst site, you can't even speak to someone who works there.  They need to work on their communication skills to improve.  I DO NOT WANT TO BE STUCK WITH SOMETHING I NEVER ORDERED.  SEND ME THE RETURN SHIPPING LABEL.  IF YOU DIDN'T HAVE THE MERCHANDISE I ORDERED YOU HAD NO RIGHT TO SUBSTITUTE MY ORDER, YOU SHOULD HAVE GOTTEN BACK TO ME TO LET ME KNOWAND I WOULD HAVE OREDED SOMTHING ELSE.  

PLEASE SEND ME THE RETURN SHIPPING LABEL.  I'M A HANDICAPPED PERSON AND ALSO WITH A  LOT OF HEALTH PROBLEMS AND HAVE TO BE ON PAIN MEDICATION 24 HOURS A DAY BECAUSE OF MY PAIN.  EBAY IS NOW CAUSING ME EXTREME STRESS WHICH I DID NOT SIGN UP FOR.

PLEASE SEND ME THE SHIPPING LABEL.

THANK YOU 

AUDREY

               YOU CAN SEND THE RETURN 

                SHIPPING LABEL TO.

Message 16 of 18
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@windyonly5   Hi Audrey, this is a member-to-member discussion board so we cannot help you directly.  You need to file a claim for item not as described.  Here's a link to eBay's buyer protection  policy, which they call the "Money Back Guarantee":

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

 

Also, you should remove your personal information (name and email) from your post. To edit your post, click on the down arrow in the upper-right corner of the post.

Message 17 of 18
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Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

 

Thank you for understanding.

Message 18 of 18
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