10-23-2023 02:17 PM
03-27-2024 06:26 AM - last edited on 03-27-2024 08:26 AM by kh-vince
I tried a lot of different ways to get in touch with EBay and the seller and had no luck with either. I ordered my merchandise from EBay not the seller. EBay is the one who put my order to the seller. EBay made the error not the seller. I would like EBay to send me the shipping label since their the ones who made the error. My name is Audrey DeCillis the order # 05-11337-61120 Item #175969302347.
EBay has the worst site, you can't even speak to someone who works there. They need to work on their communication skills to improve. I DO NOT WANT TO BE STUCK WITH SOMETHING I NEVER ORDERED. SEND ME THE RETURN SHIPPING LABEL. IF YOU DIDN'T HAVE THE MERCHANDISE I ORDERED YOU HAD NO RIGHT TO SUBSTITUTE MY ORDER, YOU SHOULD HAVE GOTTEN BACK TO ME TO LET ME KNOWAND I WOULD HAVE OREDED SOMTHING ELSE.
PLEASE SEND ME THE RETURN SHIPPING LABEL. I'M A HANDICAPPED PERSON AND ALSO WITH A LOT OF HEALTH PROBLEMS AND HAVE TO BE ON PAIN MEDICATION 24 HOURS A DAY BECAUSE OF MY PAIN. EBAY IS NOW CAUSING ME EXTREME STRESS WHICH I DID NOT SIGN UP FOR.
PLEASE SEND ME THE SHIPPING LABEL.
THANK YOU
AUDREY
YOU CAN SEND THE RETURN
SHIPPING LABEL TO.
03-27-2024 07:05 AM - edited 03-27-2024 07:05 AM
@windyonly5 Hi Audrey, this is a member-to-member discussion board so we cannot help you directly. You need to file a claim for item not as described. Here's a link to eBay's buyer protection policy, which they call the "Money Back Guarantee":
https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...
Also, you should remove your personal information (name and email) from your post. To edit your post, click on the down arrow in the upper-right corner of the post.
03-27-2024 08:29 AM
Hi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.