What OS version are you using and what happens when you delete the app, reboot your phone and reinstall the app?
For iOS 16 or later and Android 10 or later, follow the instructions here: How to update your eBay app
For older systems running iOS 15 or Android 9 or earlier, you can access eBay from a web browser on your device. Delete the eBay app so links open in your browser instead of the app.
Read more about OS compatibility updates: eBay UK Announcement
