eBay

mobile_feedback · ‎02-25-2020

If you have been notified to update your eBay app, here are the steps to take to get the latest version onto your device. You need to have iOS 14 or higher to get the latest version from the Apple App Store

Open the App Store app on your device
Search for eBay app in the App Store
Select ‘Update’ button next to the eBay app title

Link to Apple App Store:

https://apps.apple.com/cg/app/ebay-buy-sell-and-save-money/id282614216

iOS 12 - If your device is running iOS 12 you might be able to install an older version from the App Store

Delete the ebay app from the device
Open the app store app
Tap account button
Tap Purchased
Scroll to the eBay app and tap the cloud and down arrow icon

If your device cannot be upgraded to iOS 12 you can use the Safari browser to access ebay.

Thank you and let us know if you have any troubles getting these updates to work.

tyke001 · ‎06-18-2020

Buy a new I pad or just use Fb market place instead mm let me decide goodbye ebay

bet600r · ‎06-18-2020

I am running 10.3.3 version and have experienced the difficult issues highlighted by others.

Seems there are a lot of people now being offered an inferior option to buy & sell as using the App is no longer available as their systems are considered outdated.

I am fortunate to have a compatible iPhone for the Ebay App but when using my perfectly good iPad I have other market places to shop with workable Apps available and far easier to access than using the web browser with Ebay.

Ebay will certainly be less used rather than more by me from this decision.

eltiptop · ‎06-18-2020

Please list the alternative marketplaces.

jmrtrher · ‎06-18-2020

Just to let you know that I think your decision to stop me using the eBay app on my "older" iPad is disgraceful and that I will now seek to make all my future purchases via other platforms.

4351pixie · ‎06-19-2020

Tried this to no avail .

I think it's a great shame as many people have ipads especially elderly and they cannot afford new ones or even earlier iphones , most find ipads easier than cumbersome laptops to .

I now feel that many will close their accounts down .

apo.kero.etrh0pwzt · ‎06-19-2020

Thank you🙂

my3putt* · ‎06-19-2020

Not gonna use browser. Terrible idea to make older devices unable to use your app just so apple can sell more iPads.

sven_r. · ‎06-20-2020

I was on iOs 9 with my iPad 4.

was fast and responsive,

ebay App stopped working, told it was not supported anymore, google said: upgrade to iOs 10.

didnt wanted iOs 10, anyway ebay App is important for me so I updated even if I dont wanted it.

now my iPad 4 is slower and the ebay App is still expired.

thanks for nothing 😞

helenagrace10011989 · ‎06-20-2020

Same her, no longer working😡

j.a.t1 · ‎06-21-2020

I have an iPhone 5 with iOS 10.3.4 which is the latest version for my phone. I tried using Safari to access eBay which gets me into the site but promptly tells me I need to update the app and closes! Any suggestions please?

eburtonlab · ‎06-21-2020

@j.a.t1

If eBay browser links are trying to open in the app, try holding down the link and selecting "never open in the app" or "open in Safari" or whichever choice seems most like that -- that choice should be remembered for future eBay links, and allow you to view those pages in the browser rather than the no-longer-working app.

j.a.t1 · ‎06-21-2020

Brilliant. That appears to work a treat. Many thanks.
j.a.t1

eburtonlab · ‎06-21-2020

You are most welcome -- glad to hear that worked.

scarletmac · ‎06-21-2020

Why do you discriminate against those whose devices are iOS 9 or 10? Not everyone can afford a fancy new iPad? How daft it is to alienate your older customers who have remained loyal to you? Please think again. With over 1000 transactions on eBay to my name I feel really let down by this.