@mobile_feedback devon@ebay elizabeth@ebay
I'm going to be honest and say that I find the app non-functional when it comes to 99% of listing and selling tasks (especially for sellers like me that use variations - I can't even make a quantity adjustment in the app), but there is one thing the app was great for: avoiding printing a physical pick list, and being able to pack new orders that come in while packing without having to go back and check my computer.
When packing orders I can pull up orders on the app and as I pack things, click on the order to quickly grab the ship-to name and jot it down on the package so I can match up the correct shipping label once printed.
Last week eBay rolled out a new Order Details page. There are two main positives I've seen so far:
- No longer getting the glitch telling me to arrange local pickup on listings that never offered pickup
- Image displayed shows specific variation instead of lead listing image which makes picking and packing variations faster and easier.
But there is one significant negative. The shipping name/address is pushed down the page so it requires scrolling. The task of checking the shipping address now takes twice as long and removes all efficiency.
Current Order Details page:
I think the problem is easily corrected with one proposed layout change: make the timeline horizontal instead of taking up 3x more vertical space than necessary. This will bring the address up higher on the page and avoid the scroll.
@wastingtime101 wrote:
@mobile_feedback devon@ebay elizabeth@ebay
I'm going to be honest and say that I find the app non-functional when it comes to 99% of listing and selling tasks (especially for sellers like me that use variations - I can't even make a quantity adjustment in the app), but there is one thing the app was great for: avoiding printing a physical pick list, and being able to pack new orders that come in while packing without having to go back and check my computer.
When packing orders I can pull up orders on the app and as I pack things, click on the order to quickly grab the ship-to name and jot it down on the package so I can match up the correct shipping label once printed.
Last week eBay rolled out a new Order Details page. There are two main positives I've seen so far:
- No longer getting the glitch telling me to arrange local pickup on listings that never offered pickup
- Image displayed shows specific variation instead of lead listing image which makes picking and packing variations faster and easier.But there is one significant negative. The shipping name/address is pushed down the page so it requires scrolling. The task of checking the shipping address now takes twice as long and removes all efficiency.
Current Order Details page:
I think the problem is easily corrected with one proposed layout change: make the timeline horizontal instead of taking up 3x more vertical space than necessary. This will bring the address up higher on the page and avoid the scroll.
Thanks so much for providing insight on this @wastingtime101! I'll get this passed along for review.
Elizabeth,
