cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your device clock is set incorrectly - Error message

Hi, after the last nights update I cannot log in to my Ebay account on my Ebay app (iOS). This message keeps poping out, and even when I go to cancel, and app is still running I cannot login via app! How can this be resolved?

Message 1 of 2
latest reply
1 REPLY 1

Your device clock is set incorrectly - Error message

On your phone, tap the gear icon for Settings. Then tap General, then scroll down to Date & Time. Check your settings there.

 

After that come back and let us know if the eBay app is still giving you problems. If it is, you should be able to access eBay from a web browser for the time being until the app receives an update.

 

Shake your device while the app is open to file a tech report. If that doesn't work because of the error message, go to the website and file a report by clicking the ? icon on the lower right corner of the page.

Message 2 of 2
latest reply