03-18-2021 05:39 PM
03-18-2021 05:45 PM
2 options, contact seller and see what they day, it could have been a honest mistake, if seller gives you a pushback, then go to your order, file a item not as described, explain your situation, seller will them be forced to respond, and will submit a prepay label for you to print and send back to them, you will receive refund from eBay. Sometimes, eBay will allow you to keep the item without a need to send back.
03-18-2021 06:08 PM
Go to the resolution center below and select, the item doesn't match the description.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.