Two factor authentication iOS not working

[zwollerob]

Tried to sign in on the iOS app with 2fa bit it looks like it is freezing..

is there a solutikn without turning 2fa off again?

[mobile_feedback]

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@zwollerob wrote:

Tried to sign in on the iOS app with 2fa bit it looks like it is freezing..

is there a solutikn without turning 2fa off again?

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Thanks for the report. Can you get the latest app update this week and let us know if you are still having issues with the 2FA?

Thanks

[zwollerob]

Nope not working in latest update..

See more ppl complaining.. 

[mobile_feedback]

@zwollerob 

Can you please email us at iosfeedback@ebay.com we would like to get some more details from you.

[zwollerob]

e-mail send 🙂 

[woezzy]

I do have exactly the same problem. Screen freezes after entering the code provided by sms.

iOS 12.1.4

eBay 5.29.0 and 5.28.1

[mobile_feedback]

@woezzy  @zwollerob 

Thanks for the reports. Checking to see if you are still not able to log in with the 2FA?

[woezzy]

I’ve tried to switch on 2FA again but no luck. It even got worse!

From now on I’m only able to logon to the ebay.com website. Ebay.nl gives a general error message, even after changing the password. 

The app still gets stuck on the 2FA screen. I can fill in the 2FA code, only after hitting the continue button it greys out and gets stuck.