04-29-2021 11:58 AM
04-29-2021 05:22 PM
Did you use the MBG process or just ask the seller? Read the policy here: https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...
Then follow the steps outline here: https://www.ebay.com/help/buying/returns-refunds/returns-missing-items-refunds-buyers?id=4008&st=12&...
Follow up and don't miss any deadlines.