@davidg522 wrote:
Was wondering what I can do to fix....when I get a notification from eBay it will not open up. When I go to close all apps it appears as being opened, but when you click on it nothing happens.
Hey @davidg522! That does sound odd. Will you get us a video or screen shot of what you're experiencing? Thanks!
@davidg522 wrote:
How do I access this thread in the future?
Great! Since I've tagged you @davidg522 you should be able to click the notification bell in the upper right corner of the screen and find the post that way. You could also come back to this board to find the post. Or you can click on your face in the upper right corner > My Profile.
@davidg522 wrote:
Ok sounds great. Is there a way to access through the app?
And thank you for the tag.
There is @davidg522! If you go to the Help option in the app and then scroll down to the bottom and select the 'Other options for you' menu, you should see one that says, "Ask the Community".
@davidg522 wrote:
Thank you. I am responding through the app. Once I have a video I will have to send via email since I don't see a way to attach it to these replies.
Oh good! I'm glad you found it @davidg522. When you click to post you should see the link icon and photo icon, and that is how you can include a link or photo on app/mobile version of the Community. If you have the video saved somewhere, you can add the URL.
If you want to email it, make sure you reference this post so the mobile team knows what it's related to. You can email them at androidhelp@ebay.com.
@davidg522 wrote:
Is there a name or number to this post that I can reference when I email?
Hi @davidg522! You can just refer to them as 'mobile team' and then include a link to this thread if you'd like. If you right click on the Message 1 from your original post, you can then select the option from the menu that appears that says, "Copy link address". They know to look for it though too.
