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Latest android search "enhancements" are garbage!

I am extremely upset about your latest android app enhancements. It makes my
searches next to useless by the way it handles them now. If my searches come
up empty, you now apply a PORTION of the original search criteria to all of
ebay!! Sounds wonderful, right? It finds things you might ordinarily miss. All
to the good. GARBAGE! Try searching for XLT sizes in women's clothes. If there
is nothing new, your search will now provide THOUSANDS of results of Ford XLT
parts, Polaris snowmobile parts or XLT clothes from the men's clothes, NONE of
which are anything close to what I'm looking for. That's just ONE example.
Because it is now the default, EVERY search is indicating something new, but
that's not the worst! If, by chance, I look at a search and it has actually
found something and I then move on, withing 30 seconds the 'new search item'
indicator comes back on that search and when the search is checked it
immediately tells me 0 items were found but we've searched all of ebay for
you!! Here are THOUSANDS of items you missed! Aren't you lucky! In other
words, the new items found indicator is useless!

I've been a member a long time. I've seen other ill-thought-out ideas over
that time. I recognize you have eager beavers trying to get noticed and make a
name for themselves. But don't you have ANYBODY that can oversee them and vet
any hair-brained idea they have BEFORE it is implemented? You keep trying to
fix something that isn't broken. Please stop. In this case, AT A MINIMUM, you
should give us the option of turning this "enhancement" off! Ideally, you will
get rid of this garbage.

This has upset me more than any other piece of garbage you've output as an
"enhancement". Enough so that if it isn't fixed I'll stop using my tablet
which means my purchases will go way down because that is how I search for
items. The computer is more of a pain to use, but right now ANYTHING is better
than the app as it stands.

Message 1 of 7
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6 REPLIES 6

Latest android search "enhancements" are garbage!

Amen to that. Haven't used the app since this change. Well done ebay.
Message 2 of 7
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Latest android search "enhancements" are garbage!

@forestfanondi @moondancer

 

Thanks for the posts. We will look into this report and investigate it.

 

Thank you

Message 3 of 7
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Latest android search "enhancements" are garbage!

On my android I get my saved search which i set by me to AUCTION and ENDING SOONEST search when my search is saved and I reopen after selecting what I want  I click on saved searches then i get a page that starts with a heart Emoji (Saved)  Then Sort (ending soonest) A LIE because Ebay has changed my desired search to a (filter) right side of page and when I click on the filter my choice ENDING SOONEST has been changed to NEWLY LISTED the exact oppisite of ENDING SOONEST which I selected After I change this back to ENDING SOONEST  I notice thousands more listings than AUCTION / ENDING SOONEST because the BUYING FORMAT I selected has been changed to ALL meaning all listings including AUCTION and BUY IT NOW.  If I want to look at BUY IT NOW listings I would select NEWLY LISTED to look at them but Ebay makes sure the BUY IT NOW listing  is set ENDING SOONEST exactly the oppisite of what common sense would dictate Why ?????

Message 4 of 7
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Latest android search "enhancements" are garbage!

Yep. Despite their claims of looking into it, nothing has been done. It's still screwed up and I've quit using it. Their loss, not mine. That they don't want a percentage of my buys simply means they are no longer concerned with making money or customer service.

Message 5 of 7
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Latest android search "enhancements" are garbage!

@dunamis9

 

Thank you for the post and for the details. Can you please provide a screen shot of the saved search screen showing it in the wrong order. You can post it here or email androidhelp@ebay.com. 

 

When you tap FILTER it says Newly Listed at the top with a switch. This Newly Listed is the items that were newly listed since you last checked this saved search. If you untoggle it it should show all listings. 

 

If you save a search that is ENDING SOONEST. Then look at that search again and tap the SORT button does it say ENDING SOONEST or TIME: NEWLY LISTED?

 

Thanks

 

 

Message 6 of 7
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Latest android search "enhancements" are garbage!

Yes I do understand that I can change from newly listed to my choice every time I search but why the extra steps?? My second concern is that when I use terapeak and look at information to research starting price on a listing EBay sends me to a in progress listing I do not care about. Unless this is changed I see no reason to continue my paid subscription. I do not buy anything on terapeak anyway. Please fix the auto eBay go to what eBay wants me to look at and let me select what I want to look at thanks.


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