@nikkibid1972 wrote:
My customers are messaging me that they cannot view the Item Description. To my dismay they were right. Not only does it not show on an Android Tablet, but it also does not show on my Iphone or my Ipad. How can one sell product on Ebay without a description.
After viewing some other user comments, a Ebay team member suggested to double click on Item Title to view the item description. Really? This is their best workaround. Absolutely pathetic programming. I reinstalled and rebooted all devices, still not functioning.
Yes it does function on my desktop computer, but the world is going mobile and Ebay is dropping the ball. Guess they just don't care about 18 years of loyalty. This same problem occurred in July of 2021 as well. When will they offer a real solution?
Hi @nikkibid1972. Thanks for reaching out here. This is currently a known issue and is being actively worked on to get fixed, so please continue to check.
Elizabeth,
