09-22-2023 04:14 PM
The mobile app suddenly started showing feedback in random order. I noticed this a week or two ago. I use an iPhone on the latest 16.x release. How do we fix/report this? I also hate that it no longer displays the item the feedback is associated with. This was a very useful tool for a long time, but it seems to be moving in the wrong direction now.
09-23-2023 06:55 AM
Seems to have changed to "most relevant" from "newest".
There's a "sort" feature where you can change it to "newest". You have to do it every time. I don't know that it is really that big of a deal. Not to trivialize your complaint, but I noticed it too and figured they're trying to make the app a little richer for mobile shoppers.
11-01-2023 05:14 AM
Hmm, I've just noticed this on the website as well ... and I can't see any way of changing the sort order. It's a real pain in the ass as I like to use the "Reply" option to give more feedback to my buyers and it now takes ages trying to find the latest feedback item.
11-01-2023 06:58 AM
eBay is apparently in the process of making changes to the feedback page, and this is causing issues.
More here, including an alternative feedback link that can be used to see feedback left for others: