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Ebay 2 step verification not working

I receive the message "we ran into a problem" every time I try to approve the 2 step verification on the app.  I can't do anything on the full site right now without it being approved on the app essentially i'm dead in the water.  I deleted the app 3 times and re downloaded it and it still happens.

Message 1 of 21
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20 REPLIES 20

Ebay 2 step verification not working

Still busted 11/9/2023. Joke.

Message 16 of 21
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Ebay 2 step verification not working

If I use a web browser try and turn on 2FA, I get "we ran into a problem - try again".  If I try and use the app, after I enter the verification code I get texted to me, it hangs-up saying "verifying".

 

Been this way for weeks.

Message 17 of 21
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Ebay 2 step verification not working

I can't even get logged into eBay, it says it sent a authorization or whatever code to one of my other devices, but I never get a code. Right now I'm not  sign

 into any of my devices, and can't get a hold of eBay, when I go to where they call you, says they are having technical difficulties with this method right now

Message 18 of 21
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Ebay 2 step verification not working

if you actually uninstall and remove the app and then download the new version once a week when it comes out, a lot of these issues, go away

Message 19 of 21
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Ebay 2 step verification not working

I’m getting this issue - deleting app and re installing it doesn’t work! 
funny, to reply on here I had to do the verification text again and it actually logged me in. 
i called up eBay about it and the adviser told me that he had never heard of this issue !

It’s been going on for a few months now - getting extremely worse now since they changed it from tapping in the code and having to select ok after to it now automatically logging you straight in the moment you type the code in.

 Is eBay actually working on this? 
it’s too frustrating 

Message 20 of 21
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Ebay 2 step verification not working

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

Message 21 of 21
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