03-17-2021 11:38 AM
03-17-2021 11:38 AM
But it don’t give me the option to cancel the return
03-17-2021 12:13 PM
A return?? How could you do this with out the item??
What kind of case did you open??
03-17-2021 01:51 PM
you can not cancel the INR claim but you can close the claim
03-17-2021 02:48 PM
@josher_55 wrote:Just need to cancel a return I had they finally got it to my house
Are you talking about canceling a case?
"Canceling your case
If your item arrives, you can choose to cancel your case. Here's how to cancel a case:
Go to your Purchase history - opens in new window or tab and find the item.
Select See request details in the More actions dropdown menu.
Select Close your request and choose your reason from the dropdown menu."
https://www.ebay.com/help/buying/returns-refunds/reporting-item-didnt-receive?id=4042