08-04-2022 01:15 PM - edited 08-04-2022 01:16 PM
Hi had loads of trouble for two days sending messages with the new beta messages system. Have a few 2021 android worth 1k. On EE. Contacted customer care who did loads - no help sadly. Cleared caches and history on Google - nothing. Uninstalled and Re-installed the app twice. Nothing still. Last time I put it on my phone I refused to try the beta messages system - no problem at all sending messages. I'm running the latest software version on my phone and everything. Just that beta messages don't work. All I got was a message saying not sent and an OK button to press. Lost 2 things I was discussing with sellers due to it though..
08-05-2022 12:19 PM
@gascoyne2007 wrote:
Hi had loads of trouble for two days sending messages with the new beta messages system. Have a few 2021 android worth 1k. On EE. Contacted customer care who did loads - no help sadly. Cleared caches and history on Google - nothing. Uninstalled and Re-installed the app twice. Nothing still. Last time I put it on my phone I refused to try the beta messages system - no problem at all sending messages. I'm running the latest software version on my phone and everything. Just that beta messages don't work. All I got was a message saying not sent and an OK button to press. Lost 2 things I was discussing with sellers due to it though..
Hi, @gascoyne2007! We've been made aware of the issue, and a ticket is currently being worked to get this resolved. We're sorry about the inconvenience here, but please continue to try since we hope for a fix on this quickly.