12-12-2021 09:11 PM
Hello all,
I've seen this topic posted a lot lately but wondering what the actual fix is?
I haven't been able to log into my account via the app for about a week. Password is correct. I have uninstalled and reinstalled the app multiple times. Tried the uninstall, restart the phone and reinstall-still no dice. All software is up to date. Have tried clearing the cache and data multiple times also. Anyone have any other recommendations?
Thanks!
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12-20-2021 11:38 AM
12-13-2021 10:43 AM
@428cj_69_cougar wrote:
Hello all,
I've seen this topic posted a lot lately but wondering what the actual fix is?
I haven't been able to log into my account via the app for about a week. Password is correct. I have uninstalled and reinstalled the app multiple times. Tried the uninstall, restart the phone and reinstall-still no dice. All software is up to date. Have tried clearing the cache and data multiple times also. Anyone have any other recommendations?
Thanks!
Hi @428cj_69_cougar! We've seen some others reporting this experience as well and I know it's being looked into. Hopefully a fix can be found soon.
12-20-2021 11:38 AM