This issue has not been fixed.
Within a three week period of time I had this happen twice.
I've emailed you with the issues and they are being ignored.
eBay Seller Update Fall 2017 requires that we use UPC nos. On the mobile app, this may be helpful in finding similar items for sale, however, when a customer decides they want to investigate further on a seller's listing, it should take them to the ebay item numbered item, not a composite of multiple listings under the UPC number.
There are items sold by manufacturers where the UPC number is tied to one single item. This includes linens (kitchen or bath) and coasters (tabletop or car coasters).
In such instances, some sellers choose to make pairs/sets out of the item but still use the UPC code attached to a single item.
This is where the flaw is in your mobile -- more specifically to the second "page" where a cumulative title is placed over the image, while the description below the image is accurate -- but the customer rarely scrolls that far.
While the customer is choosing an item that is in the selection presented -- and that item clearly states single or one (1) -- when it advances to the secondary, more detailed page, the customer will see a title that isn't even related to that sellers product.
Since the title is clearly the predominant problem, would it be easier to eliminate the title above the image on the more detailed secondary page?
If 50% of the items purchased on through the mobile app, I would think that making it more accurate would be a top priority.
I've only heard from 2 customers, but how many other customers have I lost a repeat customers because of this gross oversight / neglect on your part?
