eBay

melbourne67 · ‎10-04-2019

When I click on a listing from a search, it starts to load the page (gets about as far as the photo), then bounces back to the search and pretends nothing happened. This happens repeatedly, also with items from search emails. App is now virtually unusable. I tried deleting and reinstalling, with no improvement.

IPhone 6 iOS 12.3.1

mirandapanda69 · ‎10-04-2019

Getting booted back to the search page when I try and click on an item to look at it or bid on it. I’m using the eBay app on my iPhone

kevm-6892 · ‎10-04-2019

Im getting the same thing. Ill click on an item on from my watchlist, it'll load for a second then just go back a page. Keeps happening over and over again. I just tried to re-download the app but nothing happened

kevm-6892 · ‎10-04-2019

I actually noticed that I can look at items that are not in my watch list without getting this error. I did a test and removed an item from my watch list, closed and re-loaded the app, searched for said item and it loaded no problem without it pushing me back to the search....

katpac79 · ‎10-04-2019

I’m getting the same thing happen. I thought it was because I needed an upgrade on phone, so I did upgrade that was available 13.2.1 on iPhone, but still the same. Not able to bid on anything because they bounce me right out of the listing. Help!

kevm-6892 · ‎10-04-2019

Ok my above theory no longer worked, seems like it was just a random occurence and is now kicking me out of all items again.

kevm-6892 · ‎10-04-2019

Yep, seems several of us are having this problem. Very frustrating because as you said, the app is unusable

mobile_feedback · ‎10-04-2019

@kevm-6892 @melbourne67

Thank you for reporting this. Could you record a video of this happening using the built in iOS screen recording and email it to us at iosfeedback@ebay.com. This will help us troubleshoot this.

Thank you

mobile_feedback · ‎10-04-2019

@kevm-6892 @melbourne67 @katpac79 @mirandapanda69

We are looking into this. If you could create a screen recording using iOS built in screen recorder and send it to iosfeedback@ebay.com it will help in the troubleshooting.

Thanks

melpomene123 · ‎10-04-2019

Same thing happening here. I go into my Purchases, click on one, it opens briefly and goes back to the purchases page. It’s annoying. This started happening yesterday 10/03/19 for me.

kevm-6892 · ‎10-04-2019

@mobile_feedback @I have sent an email thanks

mirandapanda69 · ‎10-04-2019

Sent one, thx

knicksknox · ‎10-04-2019

It’s happening to me too. Any listing I try to look at in the app starts to load for a second and then kicks me back. I can’t even look at the details of my purchases. Any listing kicks me back.