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items being relisted automatically

I am having a problem with all my listing where variation listing where item have been sold are being relisted and the sold item section now turning to zero. I have called ebay and sent messages and it is happening.

from what I am seeing even though some items have been sold, when I check, all the quantity available are resetting to the same value as the initial quantity. 

with this said, buyer are going to buy items that I have run out and I will not be able to send.

unfortunately for me to resolve this, the only way is to retake inventory of all my listing and update again removing items that I have run out.

 

anyone facing the same issue.

 

 

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Answers (1)

Answers (1)

@jonjusjay  

Many are having this problem.  Ebay is aware of the issue and tech is working on it.

https://community.ebay.com/t5/Technical-Issues/EBAY-JUST-RESTOCKED-1000-S-OF-MY-ITEMS-THAT-WERE-ALRE...

 

 

If you do experience an out stock sale because of this glitch ebay staff said it was okay to cancel as problem with buyers address so you don't get a defect.