Hello,
I received the following email from ebay this morning. Have spent hours trying to get help from customer support trying to confirm me accounts here and on PayPal are secure. If anyone can help, I would be very gratful... thanks in advance.
Unauthorized use of your account -- action required
From:eBay
To:
Sent:Aug-24-16 02:39
Unauthorized use of your account -- action required
Hello,
We have reason to believe that your eBay account has been used fraudulently without your permission. We’ve reset your eBay password. Any unauthorized activity, such as buying or selling, has been canceled and any associated fees have been credited to your account. Any listings that we removed are included toward the end of this email. [TSC_ATO_CIP_PTB1440] We assure you that your financial information is securely stored on a server and cannot be seen by anyone.
Although we’ve taken steps to secure your eBay account, your personal email account or third-party listing tools may have also been accessed without your permission. Please change these passwords as soon as possible.
Once you’ve secured your personal email account and third-party listing tools, please change your eBay password:
- Click the "Sign in" link at the top of the eBay home page.
- Click the "Forgot your password" link.
- Enter your email or username, and then click the "Next" button.
- Follow the instructions to change your password.
Once your password is changed, we recommend updating your secret questions and verifying that the contact information on your eBay account is correct. For detailed instructions, please visit:
http://pages.ebay.com/help/account/securing-account.html#secure
[TSC_ATO_CIP_PTB1441]
To learn more about keeping your eBay account secure, please visit:
http://pages.ebay.com/help/account/protecting-account.html
If you have any problems changing your password, please contact us:
http://ocsnext.ebay.com/ocs/eua?domain=Onsite&query=1386&from=ForgotPassword
We appreciate your understanding and thank you for being part of our community.
Thanks,
eBay
Please don't reply to this message. It was sent from an address that doesn't accept incoming email.
eBay Document ID: 36924760005
