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I had my 1st bad customer in 14 years.

This is a new thing for me.  A customer purchases my item for sale and then switches their old parts with my new parts or puts my new parts on their old item and then says the item was not as described and damaged during shipping.  I don't want a return since I'd be getting old parts on my new item (long story how I found out) but I don't want to keep giving more refunds & losing all  my profit since I sold it way cheaper than I should have.  Then, I didn't take out full insurance on the price.  I messed up, but like I said it was the first time I experienced this.  Ebay helped me resolve the problem but I hope it doesn't happen to anyone else. Sincerely, Too Naive 

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I had my 1st bad customer in 14 years.

You've only had this happen once in 14 years?!

 

Do you have a lucky charm I can borrow? 

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