07-11-2022 05:34 AM
I purchased a hero9 remote from muskelo recently. The device does not work and they offered me a 70% refund to change my negative feedback concerning the item. I will not make a purchase from this seller again due to their not standing behind their product and poor customer service.
07-11-2022 06:00 AM
you should just skip from buying from China
the seller you mentioned has terrible feedback
if you dont want any more junk then stop buying from Chinese sellers with poor records
07-11-2022 06:14 AM
Use the tools eBay provides you to get a full refund.
1) Thoroughly read the eBay MBG (money back guarantee) policy.
https://pages.ebay.com/ebay-money-back-guarantee/
2) File an INAD (Item Not as Described) case. You can only file ONE case on eBay, and it must be done within 30 days after delivery.
3) Seller will have to refund, but may require you to send the item back; if so he will have to provide the label.
4) Pay close attention to timelines and steps during the case.
Do not communicate with the seller any more except via the case.
If you send the item back without a INAD case you will not be refunded.