Digital scale problem. Decimal in wrong place!

[authentic*vintage]

First of all, I'm not an idiot, just so we can get that out of the way first. I work with measurements to the thousandth of an inch. So...I bought a pocket digital scale and it arrived...but the decimal point is in the wrong place. An item that weighs 5 grams is displaying as 0.5 when g is selected. An item that weighs 1 oz. is displaying as 0.1 when oz. Is selected. How is this even possible?? Of course I could use it as is and mentally shift the decimal point but I really wanted to use it as weight verification on gold. I've contacted the seller, who asked me to turn it on and off and press tare, all things of course I already knew to do, and did.

My question...how can this happen???

[eburtonlab]

Many digital scales have a calibration procedure where the scale is first zeroed and then put into a calibration mode and a particular weight is placed on the scale. If the scale was calibrated with the wrong weight (200g vs 20g for instance), that might cause what you are seeing.

If you can figure out how to enter the calibration mode and what the correct weight is that is called for, you may be able to re-calibrate the scale.

[authentic*vintage]

I will try it again. Thank you.

[noview]

Hey bud, why don't you just return it." You earned the money to buy it, make that seller earn his. "

Just my opinion. Thank you