How much of a Restocking Fee can I Charge?

[psa10collectibles]

Hi! If I change my listings to accept returns, how much of a restocking fee am I able to charge a buyer if they choose to return the item?

With the volatility of the Sports Card Market, a seller could lose a lot of money if a buyer makes a claim 1-30 days after they have received the item. I look at these collectibles like Stocks, you can’t return a stock after 30 days if it doesn’t go your way so I need to be protected.

Is there an amount that can be put in place if put into the item description that is acceptable by eBay standard?

Thank You. 
Mike

[comics-scifi-collectibles]

@psa10collectibles  none.   Restocking fees are not allowed.

[kensgiftshop]

None, Ebay did away with restocking fee's a few years ago.

[maxine*j]

You cannot charge a restocking fee.  

And a "No Returns" policy can be dangerous.  That means only that you won't accept buyer's remorse as reason for a return.  You must still process all other claims, without exception.  A "No Returns" policy tempts a buyer who has simply changed his mind to do something  to make the item returnable as damaged, not as described, the wrong item, whatever.  You can end up with a return, anyway, but without getting back the original item in its original condition.

Like it or not, and tough as it is on small buinesses, the American consumer has come to expect to make returns with "money cheerfully refunded for any reason, with no questions asked."

[exit55]

Can you make a buyer pay a return shipping charge for buyer remorse?

[mtgraves7984]

---

@exit55 wrote:

Can you make a buyer pay a return shipping charge for buyer remorse?

---

Yes. Buyer's remorse is the odd wad. Return shipping charges can be deducted from the refund.

[argon38]

---

@mtgraves7984 wrote:

---

@exit55 wrote:

Can you make a buyer pay a return shipping charge for buyer remorse?

---

Yes. Buyer's remorse is the odd wad. Return shipping charges can be deducted from the refund.

---

I'd qualify your response slightly. If a buyer wants to return an item simply because they've changed their mind, you can insist they pay for the return shipping, provided the return policy states that buyers are responsible for return shipping.

Deductions from the refund relate to the original  shipping cost - i.e. the amount the buyer paid to cover the seller's own shipping expenses. It's important to note that a seller who offers "free shipping" on an item is not allowed to deduct their original shipping expenses from any refund.