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I purchased an item, immediately canceled, seller accepted but no refund

I literally purchased and item and instantly hit cancel payment. I paid with debit card.

I sent the seller a message and they were absolutely amazing and understood and cancelled the transaction all within minutes of the purchase.

its been an hour now and still says cancellation pending.

I checked my bank account and shows it took the money out. 
what is going on.

no refund was issued.

 

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