why i cant upload documents ?

[aa-galaxy-ltd]

hi

i got message from ebay to send my ID document. and thy send me this link to upload the documents. i tried so many time. but i could not upload the documents.

To submit the requested documents, please click on the following link and follow the steps below:
https://ocs.ebay.com/ws/eBayISAPI.dll?OCSUploadMemberDocuments&action=signin&deptName=USRiskManageme...

1. Click on the above link and sign in using your eBay user ID and password.
2. Click ‘Continue’.
3. Locate the document(s) to be uploaded by clicking ‘Choose File’, and select the file on your device. Once selected, choose the Document Type 'Proof of Identity' from the drop-down list.
4. Provide a description of your documents in the text field.
5. Select ‘Upload’ and wait for the confirmation to appear to ensure your documents have been submitted for review.
6. Please note it may take up to 3 business days to review your information. We appreciate your cooperation in resolving this matter as quickly as possible and look forward to receiving your documentation.

[disneyshopper · Accepted solution]

This is ebay.com, the USA site.  We only have phone support for USA and CANADA members.  You are registered in the UK.  I would suggest returning to your home site.  You have phone, email, and chat support, to help you with this problem.

United Kingdom: http://www.ebay.co.uk/