09-05-2023 08:54 AM
I have a buyer who wants to get his item quickly and doesn't care if it is authenticated. If he gives me his address, can I ship directly to him?
09-05-2023 09:04 AM - edited 09-05-2023 09:05 AM
@squirre1121 No. Do not do this. The authentication program provides protection for the buyers AND the SELLERS. If you do this you are setting yourself up to be scammed.
Tell the buyer sorry but per eBay policy the item MUST be sent to the Authentication center.
If you ship directly to the buyer they could file a not as described refund request and you would lose the case. They could send back a different item and say that's what you shipped and eBay will make you issue a full refund. Your no return policy is for buyers remorse returns only.
09-05-2023 09:06 AM
Ok, thank you so much!
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