The eBay Community

Suggestion Box: Repeat Buyers Thought for ebay.

While setting here processing orders and watching whom the buyers are(I like the "Repeat Buyer" tag)but maybe take it one step further...as I have a number of repeat buyers (one is at 24x's)..with that being said while considering developing a coupon...

Unreasonable buyer

I've been on Ebay for 19 years and this is a new one for me.I had a buyer purchase a "pick up only" item early september ish 2024 @ 125.00$ . In december 2024 they asked to cancel . The feedback on the account shows this person does this regularly.EB...

Shipment not received. Label didn't have my address on it. but seller told ebay it did = no refund

My $40.00 item was not delivered to my address, and my address was not on the label per Federal Express. Per fed ex: "Wasn't able to match that street number with the one from the tracking label". The seller did not respond to my inquiry text, in tel...

Defect removal requests

Hi everyone! A batch of twelve items we sold and shipped a few weeks ago, were subsequently lost by our carrier. When we were notified of this situation a few days later, I contacted each buyer via Ebay messaging, text message, and phone to notify th...

MAJOR eBay 3rd Party Hosted Images Issue

I use a third party to upload my images to my listings from since I list using CSV / File Exchange. When I would inspect the images on my listings, I noticed that they were on eBay's server. Yet, when I relist the item, it reloads from the original 3...

Being Actively Harassed by Seller

I asked for a refund on an item that shows tracking was created but the item was never actually shipped, it has been over 3 weeks. The seller is exceptionally rude and is now harassing me telling me to make ebay refund me they don't care, and name ca...